Your Ultimate Partner in

Simplifying Business Communication

Makes customer interaction effortless

with a seamless blend of

WhatsApp automation, voice solutions, and omni-channel technology.

Transforming Business Communication

Intercom Global

At Intercom Global, we help businesses connect, serve, and grow through smarter digital communication. We specialize in WhatsApp-powered solutions that bridge the gap between customers and businesses—making conversations seamless, personalized, and always available. From intelligent chatbots to omni-channel contact centers and automated call handling, our platforms empower organizations to communicate efficiently and deliver exceptional customer experiences.

Our Vision

To become a leading regional provider of intelligent communication solutions that redefine how businesses interact with their customers—through simplicity, automation, and trust.

Our Mission

To enable businesses of all sizes to embrace next-generation customer engagement tools using the most familiar channel in the world—WhatsApp—supported by secure, scalable, and cost-effective technologies.

Why Intercom Global

💡 Innovation That Simplifies

We turn complex communication processes into simple, automated experiences.

💰 Affordable Excellence

Enterprise-grade reliability and innovation, delivered at a competitive price.

💬 WhatsApp-Driven Expertise

We specialize in the WhatsApp Business API ecosystem—voice, chat, and automation.

🌐 Proven Across Industries

From hospitality and education to telecom and retail, we design solutions that work where communication matters most.

Intercom Global Areas of Expertise

🏨 Hospitality – Simplify Bookings and Elevate Guest Experiences

In the fast-paced hospitality industry, communication defines customer satisfaction. Our WhatsApp-based solutions enable hotels, villas, and resorts to handle reservations, confirmations, and guest inquiries instantly—without relying on third-party booking sites or high commissions. Automated booking assistants, digital check-ins, and real-time updates help properties engage guests personally, while our built-in Property Management System (PMS) streamlines operations from a single platform. The result: happier guests, higher occupancy, and stronger brand loyalty.

Hotel desk
learnmate

🎓 Education – Manage Classes and Communication Effortlessly

LearnMate transforms WhatsApp into a virtual classroom that keeps teachers, students, and parents connected. Automate attendance, assignments, reminders, and fee notifications through a familiar and easy-to-use interface. With support for multimedia lessons, progress tracking, and instant messaging, educational institutions can enhance engagement and reduce administrative workload. From private tutors to large academies, our platform simplifies learning management while improving consistency and communication quality.

☎️ Business & Enterprises – Automate, Engage, and Grow

For businesses, communication speed defines competitiveness. Our integrated WhatsApp Cloud and Calling APIs allow companies to automate inquiries, handle support, and connect voice calls directly to their PBX systems. Combine this with our Omni-Channel platform, and your agents can manage voice, chat, email, and WhatsApp conversations—all from one unified interface. With intelligent routing, automated follow-ups, and CRM integration, enterprises can enhance productivity, improve customer satisfaction, and cut operational costs.

Business
Finance

🏦 Financial & Service Sectors – Deliver Secure, Real-Time Communication

In finance, trust and timing are everything. Our WhatsApp solutions help banks, leasing companies, insurance firms, and service providers deliver secure, trackable, and instant updates—whether it’s account notifications, loan approvals, or customer support queries. Built with end-to-end encryption and verified business identities, our platform ensures compliance and data protection while improving accessibility. Customers enjoy faster responses, while organizations gain transparency and reduced inbound load.

Send Us A Message

Get In Touch

Address

Intercom Global (Pvt) Ltd

No. 726, 7th Floor,

Janajaya City, Rajagiriya,

Sri Lanka

Email

info@intercom.lk

Phone

+94 114 078 222

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